Repair or replace? How to get the best deal on fridges, dishwashers and washing machines

If it’s a replacement appliance you are looking for, getting the current one fixed could be better for your pocket and the environment, but it is important to weigh up the costs.

 

Getting it repaired by the original manufacturer, or an authorised agent, is often the best thing to do but can take time.

The average appliance repair cost in the UK is between £40 and £80 an hour, according to the website Checkatrade. It suggests that the average bills for a dishwasher, fridge or washing machine to be fixed are £200, £150 and £125 respectively. Whether this is money well spent depends on the age of the appliance and the fault.

 

Right to repair rules, which apply to products bought after July 2021, mean you should be able to buy spares even if the model is no longer on sale.

Make a claim on your appliance insurance if you have it (the expert view tends to be that this is not worth the extra cost) and check your warranty.

A washing machine guarantee is usually for two years, but some have an extended warranty – a few even offer up to 10 years’ cover on the motor. During this time, the manufacturer should replace or repair your machine for free.

 

Most fridge-freezers have a one- or two-year guarantee as standard but, again, some makers cover the motor for up to 20 years.