Companies around the world are exploring ways to improve Balance between working life and lifeImprove productivity and attract the best talents. In Interlink, we took a bold step and moved to a four -day work week. One leg is a resounding success.
Since Interlink founded in 2018 with my commercial partner, Jay Gorga, we have expanded 120 employees and open offices in India, Singapore and the United States, along with our United Kingdom headquarters.
We have always tried to stay faithful to our goal of melting a positive work environment, creating a business where employees feel empowered, committed and able to perform at their best.
We are proud or being Disruptors in our industry And I have always wanted to reflect this interruption in our business culture too, challenging the norms and conventions to open a path where others can follow.
With this in mind, we decided to work towards Implementation of a four -day week. Our general objectives were to improve the well -being of employees and the balance between working life and life, improve employee participation, retention and job satisfaction, while attracting top -level talent by offering progressive progressive. Work culture.
At the same time, we were determined to Mintain or even improve productivity and customer service levels despite the reduced working hours.
An 18 -month experiment
We knew this would not be a change during the night or a methodical approach. Have tasks aboard advice Global 4 -day weekWe invest in a gradual transition of 18 months.
This implied to set aside management time to lead effective change; Invest in legal advice to guarantee Compliance with tax regulations; Implementation of tools for greater collaborative work and invest in the office space to optimize time in the week in which people are together as a team.
When adopting an iterative approach, testing different ways of working to find the most effective process, we could ensure that productivity remained discharged while team members adapted to the schedule.
During the first six months, all reduced their hours to a week of 4.5 days, which was followed for six months of alternative teams that work every Friday.
During the next six months, we implement a complete Test of a four -day work week Before moving on to a permanent change. Our approach is 100% payment, 80% hours, 100% production.
To ensure that the change will work for all, including our clients, we present an automated urgent entry tray for Friday consultations for uninterrupted Customer service. For the sake of equity and inclusion, the flexible work model is also applied in all roles and levels.
And, to avoid isolation, we have folded our Community values When implementing structured office days, virtual collaboration tools and several equipment construction initiatives in the year.
Illness license and resignations collapsed
Ensuring, the results of our four -day work week have been too positive. Interlink stands out in the labor market and has attracted 12 high -caliber candidates only in the last year, which makes up about 25% of our human resources workforce.
At the same time, our retention rate It has stayed above 90%With only three voluntary exits in the last year, well below the average of our industry.
Not only do we grant ourselves the certification ‘Great place to work’ for three years in a row (with an average satisfaction score of 90%), but an internal survey revealed a 15% increase in the satisfaction of employees related to work and flexible benefits.
We have also seen a 12% reduction in absence of diseasewhich is now only two days of employee in a period of 12 Monh.
When it comes to commercial yield, we reach 100% of our income objectives in 2023 and 2024 along with an year -on -year growth; All evidence that A reduction in hours does not mean a reduction in productivity. And, our customer retention rate is well above the average industry, highlighting that there is also no negative impact on customer service.
TGIF
Moved to a week of four days it was never tried to reduce the hours, but a concerted effort to nurture a healthier, more productive and committed workforce.
We have shown that this flexibility and performance can go hand in hand, establishing a precedent for other companies that seek Embrace the future of work.
As Interlink continues to grow and evolve, we remain committed to balance the well -being of employees with commercial success. Look at this space.
Andy is the co -founder and CEO of Interlink, a global company that offers a profitable generation and with AI food for business technology companies. Nominated for the entrepreneur of the year (2024) and a passionate defender of the 4 -day week, launched Interlink in 2018 with co -founder Jay Gorga to close the gap between sales and marketing through ethical and transparent solutions.
Get more information about Interlink
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